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Answer Every Inquiry in 60 Seconds

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What happens when the phone rings

Phone rings Text out in under 60 sec Setter picks it up Slot booked

The caller books with whoever answers first. If you are under a car when the phone rings, that is rarely you.

How to set it up

  1. Turn on an automatic text-back for every missed call.
  2. Make the first text a question about the car, not a sales pitch.
  3. Have a trained person take over the conversation within minutes.
  4. Book the inspection before the conversation ends.

Why it matters

A Harvard Business Review study of 2,241 companies found the average business took 42 hours to answer a web inquiry. Companies that replied within an hour were nearly seven times as likely to have a real conversation with the buyer.

Speed decides who gets the job more often than price or quality. Get consent before you text for marketing. In the US that means the TCPA and carrier registration rules. In Canada it means CASL.

Failed the Missed-Call Test? We fix speed first.

See If Your Shop Qualifies

Next video: Win Back the Customers You Already Have ›